HR Performance Promise

To show you how committed we are, the HR Department is now posting Service Level Agreements (SLAs) for the most widely used HR transactions, AND we will be posting our progress against the SLAs. This program launched on October 1, 2018. Results will be shared each month, beginning the first week in November 2018. It is our goal to earn your trust and we promise to continually improve the customer service experience with HR.

Click here for the December 2018 Results Summary

december 2018



October 2018
November 2018