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2021 Open Enrollment is from October 21 - November 6, 2020.

OneUSG Connect - Benefits Call Center 844-587-4236 (8 AM ET to 5 PM ET, Monday - Friday)

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    Text USG to 23613 to sign up for benefit updates and reminders delivered via text message

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    Open Enrollment Q&A Sessions

    During these sessions you can ask questions of a benefits practitioner in a virtual and interactive environment.

     *Critical Illness, Accident, Hospital Indemnity, Legal, ID Protection and Pet Insurance 


    Open Enrollment

    • Open Enrollment for active employees is from Oct. 21 through Nov. 6, 2020.

    • Enrollment in benefits for the 2021 plan year will take place online, via the OneUSG Connect – Benefits system. You may also call the Benefits Call Center at 1-844-587-4236 for assistance.

    • Active employees will begin receiving Open Enrollment information in mid-October.
    • The Medicare enrollment period is Oct. 15 through Dec. 7, 2020, for the Jan. 1, 2021, coverage begin date.


    • There will be no changes to the employee, employee + child(ren), and employee + spouse coverage tiers. The Board approved a slight increase to the family tier monthly healthcare plan premiums, between $3 - $10 (or 1% – 2%). This is to align these premiums with the other tiers. No other changes are being made to employee premiums.

    Monthly Working Spouse Surcharge

    • In 2021, there will be a $100 monthly surcharge for employees who cover a spouse in the USG healthcare plan and the spouse receives an offer of coverage from their employer.

    • Across the country, healthcare costs are rising, and Georgia tracks closely with national healthcare trends. Overall, USG’s costs are increasing at a higher rate than in the past. In addition, spouses on average cost $100 per month more than employees. USG is adding the surcharge to spouses that have an option of subsidized coverage in their employer’s plan.

    • Employees covering spouses in the USG plan will be required to certify whether their spouse has an offer of coverage during each annual Open Enrollment period.

    • For detailed information regarding the monthly working surcharge, please visit the USG website.

    Tobacco Surcharge

    • No, the tobacco surcharge will remain at $100 monthly. A tobacco use certification will be required during each annual open enrollment period.

    • Certification of tobacco use status is required each year for all employees and pre-65 retirees who enroll in the USG healthcare plan. If you do not certify your status and remain enrolled in the USG healthcare plan, you will be defaulted to tobacco use and will be charged the $100 monthly surcharge.


    • For the 65+ Retiree HRA Contribution amount will remain the same, at $2,736.

    • The contribution is staying the same based on the review of the average premiums of the plans in which USG retirees are enrolled, and this amount is continuing to provide a great value to retirees.

    • Yes, we will continue to provide the Catastrophic HRA for retirees with high prescription drug costs.
    • The Medicare enrollment period is Oct. 15 through Dec. 7, 2020, for the Jan. 1, 2021, coverage begin date.