FAQs

  • OneUSG Connect will be used by all University System of Georgia employees (faculty, staff and student workers).

  • Employees will use OneUSG Connect to record and submit time, access, review and update personal information including direct deposit, paystubs and benefits anytime, anywhere – by computer, tablet, even a smartphone.
  • Once OneUSG Connect is implemented, all employees will access the software securely with their established NetID credentials and password.
  • OneUSG Connect is intended to help an organization manage and support its workforce. It is the first priority of the OneUSG initiative.

    The major components of OneUSG Connect – payroll services, talent management, human resources management, time and attendance, and benefits administration – are unified and integrated into a single technology solution.

  • In order to efficiently and securely serve our students, faculty and staff, we must keep up with the changing technology demands. The existing HR payroll and benefits software is not able to meet the requirements needed to support our institutions. This change is in direct support of the Chancellor’s strategic imperative of accountability, efficiency and innovation.

    • It is easy to use and will automate current manual HR and benefits processes.  
    • It can be used on mobile devices and will allow employees to submit and/or approve leave time on the go.  
    • It delivers faster and more efficient responses to handle issues or answer questions, which will be available through the USG Shared Service Center’s centralized support.
  • By using the same software, standardizing policies and centralizing support, there is a reduced net cost to the USG, which is projected to be $1.1 million a year.
  • All employees will access the software securely with their established log-on credentials and password. If you are a manager/supervisor of other employees, you will be granted additional access within OneUSG Connect. After logging into the system, managers can switch between their role as an employee to manager using a drop-down menu.
  • The OneUSG initiative kicked off in early fiscal year 2015 and the project team included representation from all the campuses. Now, that the OneUSG system is ready for roll out to KSU in 2018, it is time to begin communicating with staff, faculty and retirees.
  • Institutions will begin transitioning to the new payroll system in July 2017. KSU will go live by April 2018. Campuses will continue to transition to OneUSG Connect into 2020 to allow for a controlled, measured process and to ensure as minimal-to-no disruption as possible for the campuses.
  • We are taking every precaution possible to ensure this transition occurs smoothly and does not negatively impact employees. However, in an abundance of caution, a special hotline will be established for employees to contact immediately if they believe they are experiencing any problems that could be related to OneUSG Connect.

    In addition, a specially created action team will be closely tracking the transition of benefits and payrolls systems to OneUSG Connect.  More information will be provided for specific questions and contact numbers closer to your go-live date.

 

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